SIZE CHART:

 

Please click here for the size chart.

 

PRODUCT CARE:

 

WASH & CARE FOR ORGANIC COTTON / HANDSPUN / JAMDANI

Handwoven cotton fabric or garment can be washed by hand in cold water or put into a machine as well.
Darker colored and natural dyed pieces should also be hand washed separately in cold water. 
Dry them in shade and hang on the reverse side.
Do not scrub while hand washing. 
Do not use bleach.  
We do not recommend using dryers for cotton clothes as the heat from the tumble causes pieces to lose their size and shape, leading to shrinkage. Instead, leave them out to dry. This is also more eco-friendly. 
 

WASH & CARE FOR NATURAL DYED & PRINTED 

Wash them separately, using cold water in very mild detergent  
Clothes can be hung to dry in shade. 
Do not dry these garments in direct sunlight as this often results in excessive color fading. 
Fabric color will tend to spread and bleed into the water but will not stain other garments. A small noticeable fade of color may occur over time, which is a natural and unique characteristic of natural colors.
Indigo or other naturally dyed pieces of clothes should be preserved in the a mulmul cotton bag or should be kept wrapped with a pcs of cloth.
We may find a crease line on the indigo or any other natural dyed clothing or fabric if kept in the same folding for long, we just need to dip it in a mild detergent cold water to make it good again.
 
WASH & CARE FOR BLOCK PRINT          

Cotton block printed fabric or garment can be washed by hand in cold water or put into a machine as well.
Dry them in shade and hang on the reverse side.
Do not scrub directly on the print while hand washing. 
Do not use bleach.  
We do not recommend using dryers for cotton clothes as the heat from the tumble causes pieces to lose their size and shape, leading to shrinkage. Instead, leave them out to dry.
 
WASH & CARE FOR HANDMADE COTTON QUILTS


Quilts preferably should be dry cleaned 

 

SHIPPING POLICY 

 

Estimated delivery time.

Your order will be delivered in 7 to 15 working days from the order placement date.
Domestic delivery

Standard Shipping: Free

The delivery will be taken care of by the Indian standard courier agencies and companies.  

International delivery

Standard Shipping: 3500 INR

Duties and taxes for international orders are not included as part of the product or shipping charges.

Most countries charge duties on imported items that are levied at the time of port entry and vary based on the destination country and the products imported.

 

 

Exchange & Return (Valid only for Domestic Orders):

 

Products purchased from the Lotus Veda website can be exchanged or returned within 7 days from the date of delivery, provided they are unused/unwashed, and in the original packaging condition, along with the price tags, labels, barcodes and Invoice Copy. Any product returned without these essentials will not qualify for exchange/return.

In case of return, customer will be issued a Credit Note which can be redeemed within 6 months of the purchase. 

Online orders cannot be exchanged or returned in retail stores.

Customers shall not be entitled for exchange or return of the following products:

Products under promotion/sale/discount

Home Textile products

Fabrics

Dupatta, Scarves and Stoles 

Paper and Stationery items

Products returned in a used or damaged condition

Products without the original labels, barcodes and price tags

Exchanges can only be made for products(s) of equal or lesser value.

If your order is eligible for Exchange or Return, we will schedule a pickup for the product/s within 72 hours of receiving the email. All additional information will be provided via email.

Minor variations in surface texture, printing & dying are unique design characteristics and will not be considered flaws or manufacturing defects.

In case of manufacturing defect(s), customers are requested to get in touch with Lotus Veda Support Team within 48 hours of receipt of the product.

Lotus Veda reserves the right to limit or deny returns or exchanges if it determines an abuse of its exchange and return policy.


CANCELLATION:


Cancellations can be made within 24 hours of placing an order. The order may be cancelled by sending an email, stating the reason for such cancellation at  connect@lotusveda.in or by calling at the given Customer Care number. Such request shall be considered completed by the customer only on receiving a 'Confirmation of Cancellation' mail from the Lotus Veda team.

Cancellation made without following the due process will not be considered cancelled.

Products on sale, promotions and/or discount are not eligible for cancellation. Such products will be clearly marked as “Final Sale” on the website.

Lotus Veda reserves the right to reject a cancellation request if it determines an abuse of its Cancellation Policy.

REFUND 

Lotus Veda does not have a Refund Policy. 

For any other query, please write to us at connect@lotusveda.in

 

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